Our History
ICP Ingenieros’ roots go back to 1983. It is a 100% Spanish owned company leader in providing professional service to the diagnostic industry market and IT management solutions. We have built the company with a foundation based on service. We believe in providing the best service possible to our customers.
Powered by experience, today the company has become a specialized service provider covering the market globally through a network of experts committed to integrity, accountability, work excellence, innovation and sustainability.
All our services are in compliance with the relevant ISO standards.
Our History
ICP Ingenieros’ roots go back to 1983. It is a 100% Spanish owned company leader in providing professional service to the diagnostic industry market and IT management solutions. We have built the company with a foundation based on service. We believe in providing the best service possible to our customers.
Powered by experience, today the company has become a specialized service provider covering the market globally through a network of experts committed to integrity, accountability, work excellence, innovation and sustainability.
All our services are in compliance with the relevant ISO standards.
Our Mission
The key to our success lies within the company’s core values: people, quality, service, relationships, experience, and innovation.
People
Our people are the heart of the business, and we care about investing in them. Without their work and dedication ICP could not have positioned itself as a leader in the medical device and diagnostic service industry and in developing IT management solutions.
A positive work environment encourages teamwork, motivation and the professional development of each one of our employees.
Our team is our most important asset and our key competitive advantage.
Quality
We provide technical services and develop computer solutions that fit the needs of our clients while meeting and often exceeding the standardized measure of quality for the sector. Our customer can expect us to meet their expectations and deliver the highest standards.
Service
Service is the foundation of our company, we believe in providing our customers with the best service possible. We can be counted on to support our clients wherever and whenever needed.
Relationships
Our goal is to build long term relationships with our customers. We pride ourselves in our commitment to our clients and in trying to make these relationships mutually beneficial. We work closely with them and commit all the necessary resources to carry out our services successfully.
Experience
The acquired exhaustive knowledge of our experts is applied to the different services we provide in order to support our clients with the best and most cost-effective answers.
Innovation
Innovation is part of our daily routine. Our approach is democratic; ideas come from all over our organization. New ideas are introduced into our system enabling us to develop new technology and design new processes to meet the needs of our customers and to adapt to new market trends.
Las personas
Nuestro equipo es el corazón de la empresa y nos esforzamos de invertir en él. Sin su trabajo y dedicación ICP no podría haberse posicionado como líder en el sector servicios para la industria del diagnóstico y para el desarrollo de soluciones de gestión TI.
Un entorno de trabajo positivo fomenta el trabajo en equipo, la motivación y el desarrollo profesional de cada uno de nuestros empleados.
Nuestro equipo es nuestro activo más importante y nuestra ventaja competitiva clave.
La calidad
Ofrecemos servicios profesionales especializados y desarrollamos soluciones informáticas que se ajustan a las necesidades de nuestros clientes mientras cumplimos y, a veces, superamos los criterios de calidad establecidos para el sector. Nuestro cliente podrá confiar que cumpliremos con sus expectativas aplicando los más altos criterios de calidad.
El servicio
El servicio es la base de nuestra empresa, estamos comprometidos en prestar a nuestros clientes el mejor servicio posible. Nuestros clientes siempre pueden contar con nuestro apoyo donde y cuando lo necesiten.
Las relaciones
Nuestra meta es desarrollar relaciones duraderas con nuestros clientes. Nos sentimos orgullosos de nuestro compromiso con ellos y nos esforzamos para que estas relaciones resulten mutuamente beneficiosas. Trabajamos estrechamente con nuestros clientes y comprometemos los recursos necesarios para llevar a cabo con éxito nuestro trabajo.
La experiencia
Nuestros expertos se esfuerzan en aplicar el conocimiento profundo adquirido a los distintos tipos de servicios que prestamos y en apoyar a nuestros clientes con las mejores soluciones y las más económicas.
La innovación
La innovación es parte de nuestra rutina diaria. Nuestro enfoque es democrático: las ideas son propuestas por cualquiera de nuestra organización. Estas se introducen en nuestro sistema permitiéndonos desarrollar nuevas tecnologías y diseñar nuevos procesos para satisfacer las necesidades de nuestros clientes y a adaptarnos a las nuevas tendencias del mercado.